Electrolux Life. Your Connectivity guide.

Press and hold the “Remote” button for approximately 10 seconds until you hear a beep sound.  
You will notice "---" on the machine as an indication.

At the bottom of the homepage screen, go to the “Appliances” menu and choose “Manage Appliances”. Swipe left on the appliance that you would want to delete and tap “Remove”.

In general, all Wi-Fi routers have a 2.4GHz band. Modern and newer routers are often dual-band that support both 2.4GHz and 5GHz. You may wish to look up your router’s model on the manufacturer’s website to be sure which band you are currently using. Some routers have ‘Dual Band’ written on the router itself or on the product packaging. Alternatively, you may also look at your network’s name (SSID).

Your Wi-Fi router may be broadcasting 2 networks with different names to indicate the Wi-Fi frequency – for example, 2.4GHz-available networks may have 2, 2.4G or 2.4GHz as part of the network name when you search for available Wi-Fi networks. If you are not able to detect your Wi-Fi frequency from your device, please contact your Internet Service Provider.

Important:

• Only 2.4GHz Wi-Fi networks are currently supported by the Electrolux Life App.
• The 2.4GHz band offers coverage for farther distances and is recommended for the Electrolux Life App as it has better penetration through solid objects like walls and floors. This enables you to use the features of the Electrolux Life App without any hindrance.

Setting up the appliance requires a stable Wi-Fi network. You may set up the appliance using your phone’s hotspot if the connection is stable and strong throughout the setup process, which takes approximately 5 minutes depending on your network speed.

However, to enjoy a seamless user experience, we recommend using a router to set up the appliance. Make sure that the router is located in a central spot in the home, relatively close to all of the connected appliances. If there are metal objects in the immediate vicinity of the router, try to remove them so that they do not interfere with its signal.

If your phone screen becomes locked during the set-up process, you may experience difficulty in completing a successful set-up between your phone and the appliance. You may opt to disable the screen lock feature on your phone during the set-up process for reasons of convenience.

How to disable Auto Lock on iOS devices:

• Launch Settings from the Home screen
• Tap on Display & Brightness
• Tap on Auto Lock
• Choose the Never option

How to disable Screen Lock on Android devices:

• Launch the Menu option from the Home screen
• Tap on Settings
• Tap on Security
• Tap on Screen Unlock and select Set Up Screen Lock
• Select the None option (If you have an existing secure unlock password set up, you’ll be prompted to enter it before you can disable the lock screen)

To turn on the appliance’s Wi-Fi, press and hold the "Remote" button for 3 seconds. The appliance’s Wi-Fi is turned on when you hear a second beep, you will then see “AP” and a flashing Wi-Fi icon on the appliance’s control panel.   

If you only hear one beep, the appliance’s Wi-Fi is not activated. Try restarting the appliance and continue with the steps listed above. 

No. In both iOS and Android devices, you can directly select a new Wi-Fi network that you want to connect to and the device will switch to the newly selected network automatically.

A weak and predictable password is highly susceptible to security attack. By adding at least one number and eight characters, you increase the complexity of your password and make it less likely for any unauthorized access.

We will share the material within the next weeks

There are various options available here. It is possible to extend the range of your Wi-Fi router with a Wi-Fi extender. If the Wi-Fi extender is placed between the appliance and the router, wireless Internet reception could, for example, extend to the basement or outside utility room without any issues.

A second option is to use a “powerline” adapter to extend the Internet to your home appliance. You can then log into the Internet directly with your networked appliance and control it this way.

Our Customer Service team is happy to advise you in either case and help you with any hardware or connection issues you may experience (available under “Home” – “Connect”).

• Home appliances are only compatible with a 2.4 GHz band. When you connect an appliance, please change the settings for your network accordingly.
• Electrolux Life does not work with Wi-Fi networks which require browser registration, i.e.- where a user name and password must be entered via a web browser, such as when connecting in a public location like an airport or coffee shop.
• You should have a stable Wi-Fi network with a good signal and access to the Internet for optimal use, 24/7.
• The use of proxies/VPN is not recommended.