You don't need to worry about any additional costs for repairs, replacement of parts or labour charges. We've got you covered for any eventuality.
*T&Cs apply
Extended Warranty
We understand the inconvenience a breakdown can cause. It's not just the hassle of dirty dishes or laundry piling up – it's the unexpected cost of repairs and replacement or having to wait for days for unreliable or unqualified service technicians. That's why, we've created our Extended Warranty packages. They offer up to five years of unmatched coverage for all our major appliances, as well as our promise that we'll help you get things back to normal, quickly, easily and at no additional costs. Please note that an Electrolux extended warranty is only available for purchase within the first 60 days of your product purchase date.
No additional costs* for up to five years
Electrolux’s authorized technicians
No one knows more about your appliance than we do. You can count on the expertise of our Electrolux authorized technicians for all on-site or off-site repairs.
Dedicated 24/7 hotline
You will have access to a 24/7 dedicated hotline, designed to make your claims process smooth and easy.
One-time, free-of-charge replacement
To keep your household running smoothly, the Electrolux Extended Warranty offers you a one-time replacement appliance in case your faulty appliance proves beyond economical repair.
T&Cs apply
Food spoilage reimbursement (for refrigerators/freezers)
In case your Electrolux refrigerator or freezer suffers a breakdown, you can enjoy the reassurance of reimbursement for any food spoilage for up to $250.
T&Cs apply
HOW TO BUY
All Electrolux Extended Warranty Plans can be purchased direct from our call centre on 1-300-88-1122.
HOW TO CLAIM
Please call our Extended Warranty hotline at 1300-80-1122 or drop us an email at extended.warranty@mondial-assistance.com.my. We operate 7am to 11pm 365 days a year.
We require a copy of your product's purchase receipt and your Extended Warranty Plan number. Please also have ready your product serial number, along with your personal details (name, contact information) for verification.
FAQ
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Why do I need The Electrolux Extended Warranty?
All electrical products are prone electrical and mechanical failures, no matter how rare they are. Repairs can be cumbersome, inconvenient, and expensive if your product is outside of the manufacturer warranty. Having an Electrolux Extended Warranty for your appliances provides peace of mind savings from an unexpected fault.
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What faults am I protected against?
All mechanical and electrical faults that prevent your product from operating the way it was designed.
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What faults are not covered?
Your cover does not include any faults caused by physical damage, product misuse or using the product outside Electrolux's guidelines. Also, it does not cover products that have incurred a fault due to electrical surges and software issues. For a complete list of exclusions please refer to our Terms and Conditions on the Extended Warranty Plan information page.
